This document is an agreement between 389bet and its users. Please read it carefully before using the platform — it defines both your rights and your responsibilities.
Last Updated: 1 January 2026By creating an account or using the 389bet platform, you are automatically considered to have accepted these Terms & Conditions. Please read them in full before you begin.
389bet (hereinafter referred to as "we", "389bet", or the "Platform") is an online gaming and betting service provider. These Terms and Conditions form a legally binding agreement between 389bet and its users (hereinafter referred to as "you" or "member").
By accessing 389bet's services through our website, mobile app, or any other channel, you are considered to have accepted these Terms & Conditions. If you object to any of the terms, please discontinue use of the service and close your account.
389bet reserves the right to modify these terms at any time. Continued use of the platform following any changes will be deemed acceptance of the updated terms.
These terms and conditions are written in Bangla for the convenience of users in Bangladesh. However, the international version shall apply in the event of any legal dispute.
To open an account with 389bet, you must provide accurate and truthful personal information. Registering with false or incomplete details may result in account closure at any time and forfeiture of any deposited funds.
Your account password must be kept strictly confidential. 389bet will never ask for your password via email or phone. If you share your password with anyone or allow someone else to access your account, you bear full responsibility for any consequences.
Never share your password, OTP, or login credentials with anyone. No 389bet representative will ever ask for this information.
To register and use 389bet's services, you must be at least 18 years of age years of age or older. Participation in gambling or betting activities by minors is strictly prohibited.
At the time of registration or at any point thereafter, 389bet may request your ID or other documents for age verification purposes. Withdrawals may be put on hold until verification is complete.
| Terms | Description |
|---|---|
| Minimum Age | 18 years of age or older |
| Eligible Locations | Bangladesh & approved countries |
| Identity Verification | National ID / Passport |
| Who is prohibited | 389bet employees and their families |
To make a deposit at 389bet, you must use a payment method registered in your own name. Sending funds from another person's bKash, Nagad, or bank account is not permitted.
389bet reserves the right to decline any deposit request without providing a reason, particularly where there is suspicion of fraudulent activity.
To make a withdrawal, your account must have sufficient balance and KYC verification must be completed. Additional verification may be required for your first withdrawal.
| Payment Methods | Minimum | Processing Time | Fees |
|---|---|---|---|
| BKash | ৳500 | 15–30 minutes | Free |
| Nagad | ৳500 | 15–30 minutes | Free |
| Rocket | ৳500 | 30–60 Minutes | Free |
| Bank Transfer | ৳2,000 | 1–3 business days | Free |
Before processing any withdrawal request, 389bet carries out a security review. If unusual activity is suspected, the request may be put on hold and the member will be notified.
389bet offers a variety of bonuses and promotions. Each bonus comes with specific terms and conditions that must be read before claiming.
Bonus funds cannot be withdrawn directly. To make a withdrawal, the specified wagering multiplier must be met. For example, a ৳500 bonus with a 10x wagering requirement means ৳5,000 in bets must be completed.
Before claiming any bonus, please read its specific terms and conditions carefully. Contact support if you have any questions.
Every game on 389bet operates under specific rules. Game outcomes are determined by an RNG (Random Number Generator) that is certified and audited by an independent third party.
If an incorrect payout occurs due to a technical error, 389bet reserves the right to recover that amount. 389bet's decision on such matters is final.
The following actions are strictly prohibited on 389bet. Any violation may result in permanent account closure and full forfeiture of funds:
389bet maintains a zero tolerance policy toward fraud and illegal activity. Suspicious activity may be reported to the relevant law enforcement authorities.
389bet reserves the right to suspend or permanently close an account without prior notice in the following circumstances:
Members may also request account closure at any time by contacting Support. Any valid balance remaining in the account may be withdrawn before closure.
389bet takes the protection of your personal information very seriously. Details on how we collect, use, and safeguard your data are outlined in our separate Privacy Policy.
We do not sell your information to third parties. Data may be shared with selected partners only as necessary to provide our services. Information may be disclosed to government authorities where required by law.
389bet uses 256-bit SSL encryption. For more details, please visit our Privacy Policy Read.
389bet accepts no responsibility for the following:
Under any circumstances, 389bet's maximum liability is limited to the original amount of the transaction in question.
389bet may update these Terms and Conditions at any time. Members will be notified of significant changes via email or platform notifications. Continued use of the service after any update will be considered acceptance of the revised terms.
For any dispute or complaint, please contact 389bet's customer support in the first instance. The support team typically resolves issues within 48 hours. If a resolution cannot be reached through support, the matter will be escalated to senior management.
Our 24/7 support team is always ready to help with any questions or complaints. You can chat with us in Bangla via Live Chat.
These six points are the most important — keep them in mind before becoming a member.
Each member may hold only one 389bet account. Multiple accounts will result in permanent closure and forfeiture of all funds.
389bet strictly prohibits users under 18 years of age. Age verification may be carried out at any time.
All deposits and withdrawals must be made through a payment method registered in your own name.
Each bonus has its own wagering requirements and expiry. Not reading the terms before accepting a bonus may cause issues later.
Never share your login credentials with anyone. 389bet will never ask for your password.
For any issues or complaints, contact our 24/7 support. Help is available in Bangla.
Always read the terms before proceeding — it's the smart move. Register at 389bet and claim a 100% bonus on your first deposit.